At Nutraahaar.com, every order is a special ‘make to order’, so that customer truly enjoys the taste & freshness same as right from Kitchen. So, to make this possible we try our best to send your order via fastest & best logistics in India and in amazing tampered proof safe dual packing, to keep the taste and freshness intact!
Shipping Policy:
Usually, we ship orders within 24 - 48 hours from the time order was placed, except Saturday, Sunday & Public Holiday. In situation (which rarely happens) where preparation of item/stock availability takes time beyond 48 hours, will be intimated to the customer. Once the order is shipped, we inform customer with the tracking details.
Post-Dispatch, deliveries are done across India within 3 - 8 Working Days & please note deliveries are always subject to unforeseen circumstances like traffic, weather conditions and something out of human control! We shall keep you posted during such events.
Shipping Charges:
All prices are inclusive of GST & Packaging charges. In the case where the shipping cost is applicable, it shall be shown at the time of checkout and consumers will know about this before making payments.
Packaging & Handling Charges:
We Procure specialize secondary packaging depending on the nature of the product (Tampered proof bags, Corrugated Boxes, etc.) to ensure no damages in transit. As we procure this especially for your shipment, we charge a very nominal amount which is included in the Product price.
Returns:
We do understand that, in spite of the best care taken and sometimes for reasons beyond our control, on rare occasions, a product may reach you in a damaged or spoiled condition.
In such cases, we offer full-replacement of product/s that might be damaged/spoiled in transit. Please contact our customer support within 24 hours; Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone. In this case, please provide clear photos at marketing@nutraahaar.com or WhatsApp us at +91 8349700510 within 24 hours of delivery of the product.